Processes are ever changing
and challenges ever growing.
But that doesn't mean it has to be stressful.
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Latest Articles:

The Hilarity of New Process Delivery: Proper Rollout vs. Drop Out

In the unpredictable realm of business antics, introducing a new process without a proper rollout is like unleashing a herd of...

Satisfy the Customer Within

Macro & Micro Voice of the Customer Let’s talk about our customers, specifically, their voices. The Voice of the Customer (VOC) is where...

Using Data First

Data then Gut You’re sitting around the meeting table, the main topic is under discussion, and the group has identified the actions...

Don't Be a Run-Around Leader

One-to-Many, or Many-to-One? When we have a task to do, the most common way to achieve it is to do it ourselves. If something must be...

Limit Job Overlap

Who's on First? Abbott and Costello do their comedy skit in 1953 titled “Who’s on First”. This turns into a running joke on who is...

Sigmasmith* [sigma_smith]

noun

1. a professional who works at their craft while ever increasing acceptable standards; improving sigma.

Specializing in coaching individuals and teams to take action while minimizing stress so that we can get your greatest work out to the world.
MBA in Business Management and Leadership, Six Sigma Black Belt certified, and two decades of experience in Business Management, Training, and Leadership.
Services offered through Virtual Mastermind Groups, Team Coaching, and Private Leadership 1-on-1 sessions.