Welcome to our library for streamlining business practices and enhancing operational efficiency.

The below are modules dedicated to driving process improvement and effective management solutions. Click on each icon to access the module for free.

Latest Articles:

The Hilarity of New Process Delivery: Proper Rollout vs. Drop Out

In the unpredictable realm of business antics, introducing a new process without a proper rollout is like unleashing a herd of...

Satisfy the Customer Within

Macro & Micro Voice of the Customer Let’s talk about our customers, specifically, their voices. The Voice of the Customer (VOC) is where...

Using Data First

Data then Gut You’re sitting around the meeting table, the main topic is under discussion, and the group has identified the actions...

Don't Be a Run-Around Leader

One-to-Many, or Many-to-One? When we have a task to do, the most common way to achieve it is to do it ourselves. If something must be...

Limit Job Overlap

Who's on First? Abbott and Costello do their comedy skit in 1953 titled “Who’s on First”. This turns into a running joke on who is...

Sigmasmith* [sigma_smith]

noun

1. a professional who works at their craft while ever increasing acceptable standards; improving sigma.